For Avocado Green Pillows, here’s how the trial program works:
- Try your Avocado Green Pillow for up to 100 nights. Your trial starts at your delivery date.
- Not Satisfied? Contact us. We will give you a call to gather some feedback and give us a chance to make it right! Please note: Just like our mattresses, it may take time to adjust to your new pillow. But in the unlikely event that you wish to proceed with a return, we make it simple.
- We will generate a FedEx label for you to return your pillows directly to us. Do not send your pillows back to us without a return authorization. Returns sent without prior authorization will not receive a refund. There are no charges for restocking fees or return shipping. Refunds are processed upon receipt.
- Exclusions: (1) If you finance your pillows via Affirm, you’ll receive a full refund from us, but we can not refund financing fees paid to date directly to Affirm. (2) The risk-free sleep trial for pillows is limited to two pillows per household. Why the limit? Many companies charge for return shipping or restocking fees. They hide these fees within their terms and conditions to limit returns by making the cost and hassle too high for the customer to proceed. We do not. On the contrary, we cover everything and make returns easy. Purchases at Avocado are truly risk-free.