If you decide your Avocado Green Pillow, Avocado Molded Latex Pillow, Avocado Organic Suvin Cotton Sheets, Plush Alpaca Pillow Topper, Organic Cotton Mattress Pad Protector or Waterproof Mattress Protector is not right for you, for whatever reason, simply return it for a full refund. To do so, contact our customer advocacy team within 100 days of receipt (see our bedding sleep trial). They will give you a call to gather feedback and help you print a shipping label, which can be used to ship pillows and accessories to a partner non-profit for donation (via FedEx). Avocado is not responsible for any costs incurred from repackaging and cannot reimburse customers for a replacement box or packaging services.
Our sleep trial is limited to one of each product type per household. If you return or exchange a product, it ends your sleep trial for that product type (mattress, topper, base, pillows, protectors, sheets) and no other sleep trials are eligible for your household in the future for that product type. Exceptions: Green Pillows, Latex Pillows and Twin XL size mattress (used to make a Split King for use on an adjustable base), for which two may be returned from a single order, since they are often bought in pairs. We define this household-wide policy by your customer name, or shipping address, or billing method/account or billing address.
Pillow + Bedding Warranty Policy
Avocado Pillows and Bedding are covered by a 1-year limited warranty against faulty workmanship and materials, subject to the terms and conditions noted in our warranty. A warranty replacement for the same item does not extend or restart the sleep trial for that product.